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Our Customer Reviews

Based on 432 reviews
95%
(412)
3%
(12)
0%
(1)
0%
(1)
1%
(6)
Excellent customer service

Excellent customer service. I’ve bought a few things had to return a few things and there were no issues. My latest purchase was the Hercules and I love it. Love it love it when reaching out to ask about delivery. Communication was perfect and exceeded expectations by delivering a few minutes after request, love it.

Very good seller, a little delay but very good quality.

I don't receive the right ship

I don't receive the right ship

got my ship pretty

got my ship pretty fast

Fast a+++

Fast and secur

Worth it!

Worth it. Transaction and processing went smooth. Great price for agreat ship.Very friendly contact/service and handling.

Fast delivery

Got Carrack standalone for immediate use and ccu to Orion. Excellent

Fast delivery!

I can only recommend this shop.
I bought 3ships already and everything was perfectly fine!

Happy, would buy again.

Was worried about it being legitimate.item delivered in less than 8 hours from order. Would recommend to org mates.

Service grade A

Service grade A plus

Smooth transaction- great ship!

Title says it all

I just bought the Polaris

I just bought the Polaris, I am completely satisfied with my purchase, I received my order very quickly, I recommend the site.

Gracias

Gracias

All ok and fast

All ok and fast..

Very well organised Website and Purchaseorganisation

Very well organised Website and Purchaseorganisation, i really like.

Delivered within 12 hours to European zone

Delivered within 12 hours to European zone, quick and easy

First purchase, great service, and quick too

This was my first purchase at this site, because I could not wait for the ship to appear in November or when the next IAE happens. Yeay me.^^
Anyway, got the ship upgrade for a good price that leaves me in total at the same sum I would have paid on the official site. And sevice was quick, too, arrived whithin an hour or so.
One word of advice: Don't be surprised when you buy one upgrade but receive several gifts. I got three in total, as the upgrade went step by step the final chassis.
tl;dr: Great site, will keep it in mind for future purchases. :)

Stand Alone C2 Hercules

I picked up a stand-alone C2 Hercules with LTI. Two hours after the deal was made, I completed the Walk-Thru and took possession of it in New Babbage. Great deal and at a competitive price! Nice service. Great store.

Fast

Fast, easy so trusty

Fully recomended

Surely, when you read this review, you might think I’m just a friend supporting a colleague. If you’ve gotten this far reading reviews because, like me, it’s your first time buying Star Citizen ships outside of RSI, and you’re unsure whether your money will actually get you what’s advertised, let me share my experience.

I bought a Vulture with LTI insurance for just under €150.

When I didn’t immediately receive an email to claim the ship, I got worried and went to read the FAQ (which I recommend you do — something I hadn’t done). Of course, we’re used to automated systems with instant replies.

But not here. Here, real people assist you — no AIs. And I happened to place the order at a time when, in my country (Spain), those people in the U.S. were sound asleep.

The email arrived five hours later. Not an automated email — a message from someone personally handling my order. And they sent me exactly what was promised.

What was promised? Actually, much more:

In addition to my shiny Vulture with LTI, the package included a Buccaneer ship, a paintjob for the Vulture, five additional 10-year insurances for other ships... Honestly, saying I’m satisfied doesn’t do justice to the level of service I received.

If it’s your first time and you’re unsure, I hope my experience helps clear things up for you.

good

good work

Got the email within 2 hours i think and was easy to apply to my account

Got the email within 2 hours i think and was easy to apply to my account, Did confuse me at first as it was hoplite to a mercury and then a mercury to a paladin but still all good!

Super site

Envoie rapide et efficace! Je recommande et je recommanderais sur ce site

Fast and reliable

Bought ironclad, got it within 30min for a fair price.

Fast, good price